Pet Portal

What can I do with my Pet Portal?

You can use your Pet Portal to manage your pet’s health care and medication schedule, communicate with us online, and learn more about your pet’s individual health and life-stage issues.

Do I need a separate Pet Portal for each pet?

No! Your Pet Portal contains health information for each pet with an active file in your account with us. Remember, in order to have an active account, your pet must have visited our hospital.

(If you see any information about your pet or account that needs to be updated, you can use the Pet Portal to let us know)

How secure is my Pet Portal?

Your Pet Portal resides on a secure server protected by a fire wall. Your personal information cannot be accessed by other Pet Portal users.

Your Pet Portal is created each time you sign in. When you are not signed in, your Pet Portal does not exist. This means that it’s impossible for someone to find and view your account on the open Internet. Only you (and anyone with whom you choose to share your sign-in name and password) can see your pet’s information.

How can I get a Pet Portal?

  • Click this “Get a Portal” link.
  • Visit our hospital. Just give the receptionist your e-mail address.
  • Call us on the phone and give us your e-mail address.

Once you provide us with your e-mail address you’ll receive your password by e-mail within 24 hours.

How do I view my Pet Portal?

You view your Pet Portal by visiting our website and using your e-mail address and password to sign in. You must have “cookies” turned on in your browser in order to sign-in. You can bookmark the sign-in page, but not your Pet Portal, since it exists only when you are actually signed in.

What do you do with my e-mail address?

We use your e-mail address as your Pet Portal sign-in name. You have the option of receiving your pet’s service reminders (vaccinations, exams, etc.) by e-mail.

We also use e-mail address to contact clients about practice updates and important health news, such as information about West Nile Virus.

If you’d prefer not to receive e-mails from us, you can use your Pet Portal to change your e-mail preferences. You will still be able to use your Pet Portal, even if you choose not to receive e-mails from us.

Do you sell your mailing list?

We do not sell our mailing list. We do occasionally work with animal health companies to offer discount coupons and other promotions for products and services that we believe are beneficial to our patients. We do not disclose your personal information.

How much do Pet Portals cost?

Pet Portals are a service we provide free of charge to all clients with active e-mail addresses.

What can I do with my Pet Portal?

You can use your Pet Portal to manage your pet’s health care and medication schedule, communicate with us online, and learn more about your pet’s individual health and life-stage issues.

Do I need a separate Pet Portal for each pet?

No! Your Pet Portal contains health information for each pet with an active file in your account with us. Remember, in order to have an active account, your pet must have visited our hospital.

(If you see any information about your pet or account that needs to be updated, you can use the Pet Portal to let us know)

How secure is my Pet Portal?

Your Pet Portal resides on a secure server protected by a fire wall. Your personal information cannot be accessed by other Pet Portal users.

Your Pet Portal is created each time you sign in. When you are not signed in, your Pet Portal does not exist. This means that it’s impossible for someone to find and view your account on the open Internet. Only you (and anyone with whom you choose to share your sign-in name and password) can see your pet’s information.

Menu Title

COVID-19 Service Announcement

Our clinic is closely monitoring the outbreak of COVID-19. Our highest priority is the safety and health of our employees, our clients and their pets, also maintaining the ability to provide the excellent service you have come to love and expect from Veterinary Medical Clinic and Urgent Pet Care of South Tampa. We are open regular hours and will keep you updated if our hours change.
 
We have new cleaning protocols in place for keeping everything extra sanitized and we as a clinic are practicing all the safety guidelines that the CDC has put in place. We also need your help, please, if you are sick yourself, or have been exposed to anyone that has tested positive, or traveled in the last 14 days stay safe at your home. If your pet should need our care please have a designated person set up to bring in your pet for you, if that is not possible, please call us so we can try and work something out for you. We also ask that when you are ordering food and /or meds that you understand we are ordering all the time, so there is no need to double or triple your normal orders, that way we are able to fulfill all our client's requests. You can also go to our website you will be able to locate the home delivery box at the bottom of the page.
 
If you have any further questions don't hesitate to call us and we will keep you updated as we are updated. If you have Facebook, please like and follow us, we will be updating on a regular basis. Be safe and Take Care!